Shipping and delivery

When you have made an order on our web shop and paid with your card you will get an order confirmation by Email. Your order confirmation confirms that you have placed an order. We will then pack and send your order.

Please notice that if you are a customer buying from outside of Denmark, we have a minimum order of 300 DKK / 40,22 EUR / 36,6 GBP.

We ship to:

• Austria
• Belgium
• Bulgaria
• China
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Faroe Islands
• Finland
• France
• Germany
• Greece
• Greenland
• Hungary
• Iceland
• Ireland
• Italy
• Japan
• Malta
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Netherlands
• Norway
• Poland
• Portugal
• Rumania
• Slovakia
• Slovenia
• South Korea
• Switzerland
• Spain
• Sweden
• United Kingdom
• The US

 Terms of delivery

Goods will be delivered to the address stated when placing the order. The ordered goods will be delivered on a weekday, Monday to Friday.

Please note that you are responsible for the goods after delivery. If you wish to complain about any defects or deficiencies, please inform our customer service.

Free shipping:

When ordering goods inside of Denmark for 300 DKK or above, delivery is free of charge for delivery to pick-up shops and business addresses. Upon delivery to your home address 40 DKK will be imposed. 

When ordering goods outside of Denmark for 500 DKK / 67 EUR / 61 GBP you will receive free shipping.

Handling fee:

If you purchase for an amount less than 300 DKK inside of Denmark, 30 DKK will be imposed upon delivery to pick up shops and business addresses and 40 DKK will be imposed upon delivery to your home address.

If you purchase for an amount less than 500 DKK / 67 EUR / 61 GBP outside of Denmark, we have a handling fee of delivering to your home or business address of:

To Benelux: 8.50 EUR

To: Faroe Islands: 27 EUR

To Finland: 11.00 EUR

To Germany: 7.50 EUR

To: Greenland: 27 EUR

To: Iceland: 31 EUR

To Norway: 148.00 DKK

To Sweden: 55,00 DKK

To: Switzerland 27 EUR

To UK: 8.50 GBP

To other EU countries: 17.00 EUR

To the rest of the world: 24.00 EUR

Delivery to your private address:

For delivery to your private address in Denmark 40 DKK will be added. Your parcel will be brought out in the period of 8.00-16.00. If no one is home your parcel will be delivered to the nearest GLS pick up shop.

GLS pick up shop in Denmark:

You can freely choose your pick up shop in Denmark by entering your postal code, SEARCH and select the pick-up shop on the payment page. You will be notified by Email or SMS when your parcel is ready to be picked up. When you pick up your parcel, you must remember to bring your ID, eg. Drivers license or passport. You can track and trace your parcel at: https://gls-group.eu/DK/da/find-pakke

Delivery to your business address / workplace:

For delivery to your business address/home, there must be someone to receive your package from Monday to Friday from 8.00-16.00. Otherwise the package will be returned to GLS and you will have to contact GLS for a new delivery agreement.

Delivery time:

You may expect extra delivery time during holidays and feasts. Your order will be delivered within 1-7 working days. Hultquist Copenhagen will not be held responsible for any delay or failure from GLS etc.