Shipping and delivery
Shipping and delivery
When you have made an order on our web shop and paid with your card you will get an order confirmation by Email. Your order confirmation confirms that you have placed an order. We will then pack and send your order.
Please notice that if you are a customer buying from outside of Denmark, we have a minimum order of 300 DKK / 40,22 EUR / 36,6 GBP.
We ship to:
- Austria
- Belgium
- Bulgaria
- China
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Faroe Islands
- Finland
- France
- Germany
- Greece
- Greenland
- Hungary
- Iceland
- Ireland
- Italy
- Japan
- Malta
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Netherlands
- Norway
- Poland
- Portugal
- Rumania
- Slovakia
- Slovenia
- South Korea
- Switzerland
- Spain
- Sweden
- United Kingdom
- The US
Terms of delivery
Goods will be delivered to the address stated when placing the order. The ordered goods will be delivered on a weekday, Monday to Friday.
Please note that you are responsible for the goods after delivery. If you wish to complain about any defects or deficiencies, please inform our customer service.
Free shipping:
When ordering goods inside of Denmark for 300 DKK or above, delivery is free of charge for delivery to pick-up shops and business addresses. Upon delivery to your home address 40 DKK will be imposed.
When ordering goods outside of Denmark for 500 DKK / 67 EUR / 61 GBP you will receive free shipping.
Handling fee:
If you purchase for an amount less than 300 DKK inside of Denmark, 30 DKK will be imposed upon delivery to pick up shops and business addresses and 40 DKK will be imposed upon delivery to your home address.
If you purchase for an amount less than 500 DKK / 67 EUR / 61 GBP outside of Denmark, we have a handling fee of delivering to your home or business address of:
To Benelux: 8.50 EUR
To: Faroe Islands: 27 EUR
To Finland: 11.00 EUR
To Germany: 7.50 EUR
To: Greenland: 27 EUR
To: Iceland: 31 EUR
To Norway: 148.00 DKK
To Sweden: 55,00 DKK
To: Switzerland 27 EUR
To UK: 8.50 GBP
To other EU countries: 17.00 EUR
To the rest of the world: 24.00 EUR
Delivery to your private address:
For delivery to your private address in Denmark 40 DKK will be added. Your parcel will be brought out in the period of 8.00-16.00. If no one is home your parcel will be delivered to the nearest GLS pick up shop.
GLS pick up shop in Denmark:
You can freely choose your pick up shop in Denmark by entering your postal code, SEARCH and select the pick-up shop on the payment page. You will be notified by Email or SMS when your parcel is ready to be picked up. When you pick up your parcel, you must remember to bring your ID, eg. Drivers license or passport. You can track and trace your parcel at: https://gls-group.eu/DK/da/find-pakke
Delivery to your business address / workplace:
For delivery to your business address/home, there must be someone to receive your package from Monday to Friday from 8.00-16.00. Otherwise the package will be returned to GLS and you will have to contact GLS for a new delivery agreement.
Delivery time:
You may expect extra delivery time during holidays and feasts. Your order will be delivered within 1-7 working days. Hultquist Copenhagen will not be held responsible for any delay or failure from GLS etc.
